Privacy Policy

This page is maintained by Tajay Don Tours JA ("we", "our", "us") to explain how we handle personal information collected through tajaydontours.com and related booking and communication channels.

Information we collect

• Contact details you provide when booking or messaging us: name, email, phone number, resort or hotel name, country of residence.
• Booking details: tour or transfer chosen, date, time, party size, special requests.
• Payment information processed securely by our payment provider (Stripe). We do not store full card numbers on our servers.
• Basic device and usage data collected automatically by the website for security and reliability.

How we use your information

• To confirm and operate your booking, including coordinating pickup with drivers and partners.
• To send you booking confirmations, reminders, and customer support messages.
• To process payments and issue receipts or invoices.
• To improve our services and respond to inquiries.

Sharing

We share information only with the drivers, tour partners and service providers needed to deliver your booking, and with regulators or authorities when required by law. We do not sell your personal information.

Retention

We retain booking records for as long as needed to provide service, resolve disputes, and meet tax and accounting obligations. You can request deletion of your account by contacting us.

Your rights

You can request access to, correction of, or deletion of your personal information by emailing us at the address below. We respond within a reasonable timeframe.

Cookies

The site uses cookies and local storage strictly to keep you signed in, remember your cart, and operate core features. We do not currently use third-party advertising cookies.

Contact

Email info@tajaydontours.com or message us via WhatsApp from the contact page with any privacy questions.